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Last Updated: 2023/07/21

 

At Freakin Awesome Crossfit ("us," "we," or "our"), we value the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us. By accessing our website or using our services, you consent to the practices described in this policy.

 

Information We Collect:

We may collect the following types of personal information through our website forms, cookies, and registration process:

 

Names

Email addresses

Phone numbers

Payment information

 

Additionally, during the booking and scheduling process, we may collect health information necessary for providing personalised training programs and ensuring the safety of our customers.

 

Use of Personal Information

We use the collected personal information for the following purposes:

 

Order processing for products and subscriptions

Marketing purposes, such as promotional offers and updates about our services

Customer support, including responding to inquiries and addressing concerns

Sharing of Personal Information

We may share your personal information with third parties only in the following circumstances:

 

With service providers and partners involved in order processing, marketing, and customer support.

For legal or regulatory purposes, or in response to a valid request from law enforcement authorities.

Data Retention

We will retain your personal information indefinitely for as long as it is necessary to fulfil the purposes mentioned in this Privacy Policy or as required by applicable laws.

 

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about website usage. By using our website, you consent to the use of cookies as described in our [Cookie Policy](insert link to cookie policy).

 

Age Restrictions

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

 

User Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at:

 

Email: info@facf.co.za

Phone: 081 877 2680

We will respond to your inquiry in accordance with applicable laws.

 

Security Measures

We take reasonable security measures to protect your personal information from unauthorised access, disclosure, or loss. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

 

Applicable Laws

This Privacy Policy is governed by the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Email: info@facf.co.za

Phone: 081 877 2680